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We are a rural lumberyard that caters to the DIY, contractor and farming sectors: purchasing, assembling and shipping lumber & building products and selling them at competitive prices.
We strive at every instance to provide the best service possible: having product available when we say we can, damage free and at a competitive price.
We differentiate ourselves from all competitors by:
- Striving to have staff that are friendly, courteous, eager to please and well trained
- Constantly reviewing our product mix in order to ensure we provide our customers with products that offer the best mix between quality and price
- Having a neat, clean and professional looking store and yard as a reflection of our commitment to excellence
- Being prepared to listen to customers, discuss their particular needs, wants and desires in order to offer them the product that best suits their individual situation
Our key strengths are:
- Being small and being able to create the atmosphere that every customer is a person, a very valuable part of our business and a long term partner(we all know them by name)
- Our staff: teamwork and co-operation
- Our aggressive approach to the market place
- Our commitment to improvememt and excellence (we strive to do it right the first time)
- our location
- Our supplier base (TIM-BR MART, JELD-WEN WINDOWS, DOMTEK METALS & PITTSBURG PAINTS)
Rockwood Lumber "Committed to Excellence" |